SLA Event Tracker
See information about Zendesk ticket SLA events
- :zendesk: This is a Zendesk App.
- Retrieves important SLA data missing from the Ticket Events log.
- Displays the information for the ticket SLA events in a user-friendly manner.
- Allows users to see when SLA metrics were applied, fulfilled, or breached.
- Available in en and es.
Version 1.1.1 - Published here.
- Periodic Update Time update.
- Missing translation and events for "Pausable Update Time" metric.
Found a bug? Please submit a report here, or email Support.
:warning: Use of this software is subject to important terms and conditions as set forth in the License page.